Providing support to students from The University of Sheffield since 1973 and Sheffield Hallam University since 2005
Phone
If you want to talk to one of our volunteers over the phone, our listening and info lines are open from 8pm – 8am Monday, Thursday, Friday term time. You can reach us through the number below (we are also on the back of your UCard if you forget!)
Instant Messenger
Our Instant Messenger service runs from 8pm – midnight every day during term time. When there is a volunteer available click the button below.
To end a chat please press the RED CROSS
Skype
Both video and audio calls to sheffieldnlskype are automatically forwarded to our phones, so they will be treated like any other call. Our volunteers won’t see your skype username and will not know whether you called from a phone or from Skype.
skype username: sheffieldnlskype
E-Listening
Our email service is open 24/7, 365 days a year and is our only service that operates outside of term time. Our anonymiser ensures that volunteers cannot see your email address. We aim to reply within 48 hours.