Please direct any volunteering enquires to [email protected]

Calltaking Volunteers

Next Recruitment: October 2018

Description: Calltaking volunteers are trained to answer the phones for both listening and information calls, and therefore learn to deal with a wide range of problems. There will also be the option to train in  our E-listening, Instant Messaging and our Text services as well.

Commitment: New volunteers must attend a training weekend. All volunteers must attend a weekly hour-long training session during term time, as well as carrying out five duties a semester, and five hours of extra volunteering.

Requirements: Due to the number of applicants every year and the length of the training process, volunteer places are unfortunately not guaranteed to all applicants. Prospective volunteers must attend an Intro Meeting and fill out a form as part of the selection process. Application is open to all students except those in their final year of study in Sheffield (this includes Master students who only have a year left of their course), as the training process is lengthy. We wish to encourage and support volunteers to be the best call takers they can be, as well as providing those who use our services with capable and experienced volunteers.

Friends of Nightline (FONs)

Description: FONs help us with our publicity and fundraising events. You will be taught about the basics of Nightline and then a sign up rota will be sent out to you whenever there is an event.

Commitment: As little or as much as you want to get involved; you can sign up around your timetable. Our biggest events are Freshers’ Introduction events, Nightline Awareness Week (in November) and Exam Periods (both January/February and May/June). There are also smaller events such as glowsticking, filming for promotional videos and speed dating throughout the year.

Requirements: Attend a FONs training session.